Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Marietta: What to Know First
We provide independent Famco fireplace services in Marietta for gas fireplaces, wood-burning units, inserts, and dampers. Most Famco jobs are diagnosed and quoted within a single visit, with repairs scheduled once you have a written price in hand. We are not affiliated with Famco; we are an independent service provider who stocks common Famco parts and knows where the model-specific problems hide.
This page is for Marietta homeowners who own a Famco fireplace and need service, repair, or conversion work done by technicians who can name the part before they disassemble it. Call (470) 288-2763 to speak with a live person, or read on for what we typically find and what it costs.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FV36 gas fireplaces in east Marietta subdivisions (built 2015-2019): The pilot assembly on early FV36 runs collects condensation from our humid Georgia shoulder seasons, corroding the thermopile connection. The symptom is a pilot that lights but drops out after ten seconds. We replace the pilot assembly with an OEM-spec unit, seal the burner pan gasket, and test under load. Camera first, quote second, work third - in that order, every time.
- Famco wood-burning inserts with factory-built stainless liners: The telescoping liner sections on 2017-2020 production runs were shipped with spot-welded collars that crack at the seam after three to four heating seasons. We find this with a camera scan, not a flashlight. Our fix is a HeatShield cerfractory flue liner resurfacing or a full DuraFlex liner replacement, depending on crack length and location.
- Famco top-sealing dampers on pre-2015 chimneys: The cast-aluminum damper frame warps from Marietta’s freeze-thaw cycles, especially on homes north of Whitlock Avenue where roof pitch traps northern exposure. The chain skips or the plate hangs open. We measure frame squareness with a laser level and source a Gelco stainless damper if the frame is salvageable, or quote a full firebox top rebuild if it is not.
- Famco direct-vent terminals clogged by polistes wasp nests: Marietta’s wasp season runs March through October, and Famco’s smaller 4-inch exhaust terminals on basement-installed units are a favorite nesting site. The symptom is slow ignition or rollout shutdown. We clear the terminal, inspect the burner orifice for debris, and install a factory screen if the unit never had one.
- Famco firebox refractory panels after chimney leaks: The panels spall and crack when water weeps through a failed crown or chase cover, which we see often in Marietta’s clay-heavy soils that shift crowns out of level. We do not sell panel replacement without first fixing the water source. Clause 4 of the Haven Standard requires a photo record of both the leak path and the repaired panel bed.
Our Famco Fireplace Services Process

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Call and schedule. A live person answers, checks our Famco parts stock against your model number, and books a diagnostic window. You get a text when your tech is en route.
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Camera-scan inspection. We run a chimney camera before touching tools. For gas units, we test manifold pressure and thermocouple output. For wood units, we classify creosote buildup and map liner condition.
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Written price, written scope. You receive a single-page quote with line-item costs, parts source (OEM Famco or quality aftermarket), and warranty terms. No work starts until you sign.
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Repair with documented steps. Your tech photographs before, during, and after. If we open a wall or chase, you see what we saw.
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Combustion test and safety check. Gas units get a CO reading at the register and spillage test. Wood units get a draft measurement and smoke-pencil check.
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Cleanup, record delivery, and 365-Day Done Right Promise. You leave with photos, a written warranty, and our promise: if it is not done right, we make it right.
Before
AfterWhat Famco Fireplace Services Costs in Marietta
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Famco gas fireplace diagnostic + tune-up | $189-$275 | Remote receiver replacement, blower motor cleaning, orifice access difficulty |
| Famco pilot assembly replacement | $240-$380 | OEM vs. aftermarket assembly, gas line accessibility |
| Famco damper repair or replacement | $320-$650 | Top-sealing vs. throat damper, frame condition, chase access |
| Famco firebox refractory panel replacement | $450-$890 | Panel count, water damage behind panels, custom cutting |
| Famco insert liner repair (HeatShield) | $1,200-$1,800 | Linear feet, number of cracks, access from top or bottom |
| Famco insert full liner replacement (DuraFlex) | $2,400-$3,600 | Liner diameter, insulation wrap, termination kit |
Every estimate is free. We do not charge to show up, look with a camera, and write a price. If you have a written estimate from another company, we will review it at no charge under our Free Second Opinion policy.
Why Marietta Homeowners Call Emberly Chimney Cleaners Marietta for Famco Work

We have inspected and cleaned more than 38,000 chimneys since 2009, and a growing share of our Marietta workload is Famco equipment installed during the 2015-2020 building boom in subdivisions like Indian Hills and East Cobb. Corrine Halstead runs every job to the Haven Standard: background-checked, uniformed technicians; license numbers on every page; and a photo record that became Clause 4 years before insurers started asking for it.
We stock Famco-common parts and maintain buying relationships with DuraFlex, HeatShield, Gelco, and Olympia Chimney so we are not waiting on a single supplier when your fireplace is down. The 365-Day Done Right Promise covers every repair. And we are local - Corrine grew up in Queens, trained at Apex Technical School in Manhattan, and has spent the better part of two decades on Marietta roofs, including plenty of afternoons along Whitlock Avenue where the masonry tells its own story.
FAQs
No, using an independent service provider does not automatically void a Famco warranty, though warranty coverage for parts typically requires OEM replacement components. We source OEM Famco parts when a warranty claim is active or possible, and we document serial numbers and installation dates for your records. Call (470) 288-2763 and we will review your warranty status before quoting.
Most common Famco parts - pilot assemblies, blowers, refractory panels - arrive within two to three business days through our distributor network. Uncommon or discontinued items may take five to seven days. We stock what breaks most often in Marietta’s climate, and we will tell you before you sign whether your part is on the shelf or in transit.
Repair is usually the better value if the firebox and flue liner are sound and the unit is under fifteen years old. Replacement makes sense when the firebox is cracked through, the liner is failed in multiple locations, or repair costs exceed 60 percent of a new insert. We give you both numbers in writing and flag what can safely wait. Call (470) 288-2763 for a free estimate.
Once per year if you burn regularly during the heating season, per NFPA 211. Marietta’s mild winters mean some homeowners burn only on cold weekends, but even intermittent use builds Class I or II creosote that needs removal. We inspect with a camera to determine actual buildup rather than guessing by calendar. Call (470) 288-2763 to schedule.
Deferred maintenance leads to delayed ignition, sooting of the glass and firebox, and eventual burner or valve failure. The real risk is carbon monoxide spillage from a cracked heat exchanger or blocked vent terminal, which a camera and combustion test would catch. We do not use scare tactics, but we do document what we find and explain what it means in plain language. Call (470) 288-2763 for a free inspection.
Written by Corrine Halstead, Owner, Emberly Chimney Cleaners Marietta at Emberly Chimney Cleaners Marietta, serving Marietta and nearby areas.



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