Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Caps & crowns
Masonry repair
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Before
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Before
AfterTrusted Fireplace Services for Marietta Homeowners
Fireplace services in Marietta typically cover inspection, repair, and conversion of gas and wood-burning units, with most homeowners paying between $195 and $850 depending on whether the work is maintenance or repair. At Emberly Chimney Cleaners Marietta, we’ve completed more than 38,000 chimney and fireplace inspections since 2009, and every one started with a written price before any tool came out of the truck. Call (470) 288-2763 and you’ll reach a live person, not a voicemail, any hour of any day.
Marietta’s mix of historic homes near the Square and newer construction in East Cobb means we see two very different fireplace profiles. The 1960s ranch on Cherokee Street might have a masonry firebox with a throat damper that’s seized after sixty years of seasonal expansion. The 2019 build in West Cobb likely has a direct-vent gas insert that needs annual burner inspection to keep its warranty valid. Both need attention, but the work looks nothing alike. That’s why we start every Marietta fireplace call with an NFPA 211 Level 2 camera inspection, Clause 4 of the Haven Standard, so we can name what we found and what it costs before asking you to decide anything.
Corrine Halstead built Emberly Chimney Cleaners on the principle that a homeowner should never have to guess what they’re paying for or whether the work was actually necessary. In Marietta, that means showing you the cracked firebrick, the deteriorated refractory panel, or the gas valve corrosion on a screen you can see yourself. No recommendations without camera evidence. No work without a written scope, written price, and written warranty, Haven Standard Clause 1. And if something’s not urgent, we’ll say so plainly.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
What Our Fireplace Services Include
Gas Fireplace Service
Gas fireplace service covers burner assembly cleaning, pilot and thermopile testing, gas pressure verification, and venting inspection for direct-vent, vent-free, and B-vent units. In Marietta, we see a lot of builder-grade direct-vent inserts in homes built between 2015 and 2022 that were never properly commissioned, leading to sooting, delayed ignition, or carbon monoxide spillage. We disassemble the burner, clean the orifices with calibrated tools, test flame characteristics against manufacturer specs, and run a combustion analysis. Every gas service includes a documented photo record of the burner condition before and after, per Haven Standard Clause 4.
Wood Burning Fireplace
Wood burning fireplace service addresses the firebox, smoke chamber, damper, and flue as an integrated system. Marietta’s humid subtropical climate accelerates spalling, the flaking of brick and mortar caused by freeze-thaw cycling and moisture absorption, particularly in homes near Kennesaw Mountain where Kennesaw Fireplace Services address wind-driven rain that’s more aggressive. We inspect the firebox for cracked refractory panels or deteriorated firebrick, check the smoke chamber for corbelled joints that need parging, and run a camera up the flue to assess creosote buildup and liner condition. Class III creosote, the hardened, tar-like deposit that can’t be brushed out, is common in Marietta homes where homeowners burn unseasoned oak from local suppliers.
Fireplace Insert
Fireplace insert service covers both the insert itself and the connection to the existing chimney, which is where most installations fail. An insert is a steel or cast-iron firebox that slides into an existing masonry fireplace and connects to a stainless steel liner running the full height of the flue. In Marietta, we’ve found dozens of inserts installed without a proper liner connection, creating a gap where creosote accumulates and heat escapes into combustible framing. We inspect the liner connection with a camera, verify clearances to combustibles, and check the surround panel for proper sealing. If you’re considering an insert for a home in Indian Hills or Walton Ridge, we’ll measure the fireplace opening, assess the flue diameter, and give you a written price for a code-compliant installation using materials from our Haven buying network.
Damper Repair
Damper repair addresses the metal plate that seals the fireplace from the chimney when not in use. A stuck or warped damper in a Marietta home can cost $200-$400 annually in conditioned air loss, more if the home has high ceilings common in East Cobb builds. We see throat dampers rusted solid from decades of condensation, top-sealing dampers with failed cables, and Lyemance or Lock-Top dampers with deteriorated gaskets. Our repair includes removing the damper plate, assessing the frame for warping, and either rebuilding the assembly or recommending a top-sealing replacement that seals at the flue top rather than the throat, improving efficiency and keeping animals out. We stock replacement parts for Gelco and Olympia Chimney damper assemblies through our Haven supplier network.
Firebox Repair
Firebox repair restores the structural integrity of the combustion chamber where fuel actually burns. Cracked refractory panels in prefab units, spalling brick in masonry fireboxes, and deteriorated mortar joints all create pathways for heat to reach combustible framing. In Marietta’s older homes near Whitlock Avenue or Church Street, we’ve found fireboxes where the back wall has bowed from decades of thermal cycling, a condition that requires panel replacement or steel reinforcement. For masonry fireboxes, we perform tuckpointing with refractory mortar rated to 2,500°F, or apply HeatShield cerfractory foam resurfacing when the damage is surface-level but the structure is sound. Every firebox repair includes thermal imaging to verify that heat is not transferring to surrounding framing after the work is complete.
Fireplace Conversion
Fireplace conversion changes a wood-burning fireplace to gas, or less commonly, gas to wood. The most common conversion in Marietta is installing a gas log set or insert in an existing masonry fireplace, which requires verifying the flue liner is sized correctly for the new appliance category and that gas line capacity is adequate. We don’t perform conversions without a Level 2 inspection first, Haven Standard Clause 4, because we’ve seen too many jobs where a previous installer skipped liner sizing and created a CO hazard. For homeowners in newer subdivisions like The Park at West Village or Heritage at Kennesaw Mountain who want the convenience of gas without losing the aesthetic of a real flame, we install vented gas log sets with realistic ceramic fiber logs and remote-controlled variable flame height, offering Fireplace Services in Atlanta and surrounding areas. The written scope specifies whether the existing damper must be locked open, whether a CO detector is required, and what the final venting configuration will look like.
Brands We Service for Fireplace Services
We’ve serviced hundreds of HeatShield systems in Marietta and the surrounding Cobb County area, particularly for firebox resurfacing and flue liner restoration. HeatShield’s cerfractory technology, a hybrid of ceramic and refractory materials, allows us to repair cracked clay tile liners without a full tear-out, which matters in historic Marietta homes where preserving the original masonry is a priority. We stock HeatShield mixing equipment and application tools, and our technicians are trained in the manufacturer’s cure-time requirements, which vary with ambient temperature and humidity. In July, when Marietta garages hit 95°F, we adjust our application schedule to ensure proper bonding.
Gelco and Olympia Chimney are our primary sources for damper assemblies, chimney caps, and replacement firebrick. Gelco’s top-sealing dampers integrate with their animal guards, a combination we recommend for homes near Kennesaw Mountain National Battlefield Park where squirrels and raccoons are persistent. Olympia Chimney’s stainless steel liner components, including their Pro-Relining system, are what we use for most insert installations and flue relining jobs in Marietta. We’ve found their flex lengths easier to cut and connect in tight firebox openings common in 1970s ranch homes off Canton Road. Whether you have a HeatShield-lined system, a Gelco damper, an Olympia Chimney cap, or any other make, we can source parts, perform warranty-authorized service, and document the condition with photos you’ll receive before we leave.
BeforeAfterSigns You Need Fireplace Services Right Now
- Smoke entering the room during use. This indicates a drafting failure, which could be a blocked flue, a cold chimney, a damper that’s not fully open, or negative pressure from your HVAC system. In Marietta homes with tightly sealed envelopes and powerful range hoods, we see this more often than in older, leakier construction. Don’t assume it’s a minor issue, smoke in the living space means combustion byproducts are not exiting properly.
- Cracks or gaps in the firebox walls. Refractory panels in prefab units and firebrick in masonry fireboxes are designed to contain heat and flame. When they crack, heat reaches the metal or wooden framing behind them. We’ve found gaps in Marietta fireboxes where the homeowner had been using the fireplace for years without realizing the back wall was compromised.
- Soot buildup on gas logs or glass. A properly tuned gas fireplace produces almost no soot. Blackening indicates incomplete combustion, which wastes fuel and produces carbon monoxide. In Marietta, we trace this to incorrect gas pressure, clogged primary air openings, or logs that have been rearranged and no longer sit in their designed positions.
- Damper that won’t open or close fully. A damper stuck open wastes energy year-round. A damper stuck closed creates a smoke hazard and prevents inspection. We see both in Marietta, often in homes where the damper hasn’t been operated in years and corrosion has seized the mechanism.
- Unusual odors when the fireplace is not in use. Musty smells suggest moisture intrusion, which accelerates liner deterioration and rusts metal components. Animal odors indicate a breach in the cap or crown. In Marietta’s humid climate, a chimney that smells in summer almost always has a moisture problem that will get worse, not better.
Our Fireplace Services Process - Step by Step
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Schedule by phone or text. Call (470) 288-2763 and a live person answers, 24 hours a day. We don’t use voicemail during business hours, and we don’t make you fill out a web form to get a callback. You’ll pick a date and receive a text confirmation with your technician’s name and photo.
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NFPA 211 Level 2 inspection with camera documentation. Your technician arrives in a marked vehicle, uniformed, with license information visible. We set up drop cloths, run a high-resolution camera up the flue or into the firebox, and record the full condition. In Marietta, this typically takes 45-90 minutes depending on accessibility. You see the footage in real time on a tablet.
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Written diagnosis and price before any work. Haven Standard Clause 1 requires a written scope, written price, and written warranty before work starts. We don’t start repairs while you’re standing there wondering what it will cost. If the camera shows a cracked liner and you want a second opinion, that’s free, bring us any competitor’s written estimate.
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Performed work with photo documentation. If you approve the scope, we complete the work and photograph the completed condition. Gas pressure readings, combustion analysis numbers, thermal images, whatever applies to your job. These photos go into your permanent record under Haven Standard Clause 4, accessible if you sell the home or need warranty service.
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Final walkthrough and documentation delivery. We review what was done, what we found that didn’t need immediate attention, and what to watch for. You receive a written invoice, warranty terms, and access to your photo archive. The 365-Day Done Right Promise applies from this moment, if anything’s not right, we make it right.
How Much Does Fireplace Services Cost in Marietta?
A typical gas fireplace service in Marietta runs $195-$295 for standard burner cleaning, pilot adjustment, and combustion analysis, so you know how much Fireplace Services costs before we start. Wood burning fireplace inspection and sweep, including the Level 2 camera scan, ranges $275-$395 depending on creosote accumulation and accessibility. Firebox repair with HeatShield resurfacing typically falls between $650 and $1,400, while full refractory panel replacement in a prefab unit runs $485-$875. Damper repair or replacement ranges $325-$650, and fireplace conversion from wood to gas with a vented log set installation generally costs $1,800-$3,200 including gas line connection and permit coordination.
Several factors move these numbers. Accessibility matters: a firebox in a raised hearth with tight clearances takes longer to work in than a standard Rumford-style opening. The severity of damage affects material and labor: surface spalling needs different treatment than a back wall that’s partially collapsed. And the specific appliance or liner system determines parts availability, we stock common components but some specialty orders add a few days.
To avoid overpaying, get any recommendation in writing with photo evidence, which is exactly what Haven Standard Clause 4 requires. Be wary of any Marietta contractor who quotes a price after looking up the flue with a flashlight, or who finds “urgent” liner damage they can’t show you on camera. Our free estimate includes the full camera inspection, so you’re paying for information, not pressure.
Every estimate we provide in Marietta includes: the NFPA 211 Level 2 inspection with camera documentation, a written scope of recommended work, a fixed price for that scope, and the 365-Day Done Right Promise. No hidden charges for “discovered” problems, no upsell after arrival.
Fireplace Services Near Marietta - Our Service Area
Emberly Chimney Cleaners Marietta covers Cobb County and surrounding communities with regular service to Fireplace Services in Kennesaw, Fireplace Services in Sandy Springs, Acworth, Woodstock, Roswell, Dunwoody, North Atlanta, Atlanta, Holly Springs, Alpharetta, and Dallas. Most Marietta appointments are scheduled within a week, and we batch our routing to minimize drive time between East Cobb, West Cobb, and the historic district near the Square. If you’re in a surrounding city and wondering whether we cover your address, call (470) 288-2763, we don’t service areas we can’t reach with our standard scheduling.
Serving Marietta, GA - Our Local Coverage Area
We’re based in the Marietta area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Fireplace Services in Marietta
Fireplace service is the inspection, cleaning, adjustment, and repair of the components that make a fireplace safe and functional: the firebox, damper, flue liner, gas burner or grate system, and venting. At Emberly Chimney Cleaners Marietta, every service starts with an NFPA 211 Level 2 camera inspection so we can name what’s actually wrong rather than guess. Call (470) 288-2763 for a free estimate, estimates include the inspection.
A standard gas fireplace service takes 60-90 minutes, while a wood burning inspection and sweep typically runs 90 minutes to two hours. Firebox repairs or conversions require half a day to a full day depending on material cure times. We tell you the expected duration when we deliver the written scope, Haven Standard Clause 1, so you can plan accordingly.
Most Marietta homeowners pay between $195 and $395 for routine gas or wood burning fireplace service, with repairs ranging from $325 for damper work to $1,400 or more for extensive firebox restoration. We publish these ranges because Haven Standard Clause 1 requires a written price before work starts, and that price should never be a surprise. For an exact quote on your specific fireplace, call (470) 288-2763, estimates are free and include the camera inspection.
Yes, we service and source parts for HeatShield, Gelco, Olympia Chimney, Famco, and most major manufacturers of gas inserts, log sets, and chimney components. Our Haven buying network gives us access to OEM and equivalent parts at prices we pass through without markup. If you have a brand not listed here, we can almost certainly service it, call with your model number and we’ll confirm parts availability.
Our live phone support runs 24 hours a day, 7 days a week, so you can always reach us to describe the situation and get guidance. True emergencies, smoke backing up into the home or suspected gas leak, require calling 911 or your gas utility first. For urgent but non-life-threatening issues like a damper that won’t close before a storm, we prioritize next-available scheduling and will advise on temporary measures by phone.
Every job is backed by the 365-Day Done Right Promise: if it’s not done right, we make it right, no argument. Specific components carry manufacturer warranties: HeatShield resurfacing is warranted against failure for 20 years, Gelco and Olympia Chimney dampers and caps carry limited lifetime warranties. All warranty terms are written on your invoice, Haven Standard Clause 1, not promised verbally and forgotten.
Clear a path to the fireplace and remove any decorative items from the mantel and hearth. For gas units, ensure the gas valve is accessible and know the location of your main gas shutoff. For wood burning units, remove any remaining ash to a metal container, don’t vacuum it, ash can contain live embers. We bring drop cloths, shoe covers, and our own lighting, so you don’t need to prepare beyond basic access. Your technician will text when en route with an estimated arrival window.
Schedule Your Fireplace Services Service in Marietta Today
Call (470) 288-2763 now and you’ll speak to a live person who can schedule your appointment and answer specific questions about your fireplace. Every visit includes the NFPA 211 Level 2 camera inspection, a written price before work starts, and a documented photo record you’ll receive before we leave. The estimate is free, the promise is real, and the documentation is yours to keep. Corrine Halstead and the team at Emberly Chimney Cleaners Marietta are ready when you are.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Marietta, serving Marietta since 2009.